Legal
Refund policy
We want you to be happy. If you’re not, we’ll put it right.
Last updated 28 September 2026
Draft: this policy is awaiting final review before launch.
Courses, Setup Packs, Starter Kits and Course Packs
If you’re not happy, email [email protected] within 14 days of buying for a full refund. No quibbles.
About your legal rights: digital content normally loses the 14-day cancellation right once you start downloading or accessing it, and we ask you to agree to that at checkout. Our 14-day guarantee is offered on top of your legal rights, so you’re covered either way.
How to ask
Email [email protected] with your order email address. Refunds go back to your original payment method, usually within 5–10 working days.